Rocket Casino Terms & Conditions

These Terms & Conditions form a binding agreement between you and Rocket Casino in relation to your use of the website and its services. They apply to all website visitors, registered account holders and players, unless a separate written agreement or specific product rule applies. Game rules, promotion terms, privacy information and responsible gambling material may also form part of this agreement.

You should read these terms before registering or playing. If you do not agree with any part of them, you must not use the website. We may update these terms from time to time to reflect changes to our services, legal requirements, technology or business practices. Updated terms will apply from the date they are made available, unless a different effective date is stated. Continuing to use the website after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking whether access to, and use of, the services is lawful where you live. Rocket Casino may restrict or refuse access where required by applicable law, regulatory requirements or internal controls.

You must meet the applicable minimum age requirement and all other legal requirements before opening or using an account. You must provide accurate, current and complete information during registration and keep that information updated. You must not register on behalf of another person, use a false identity or create an account for an unlawful purpose.

Your account is personal to you. You must protect your username, password and other security details and must not allow another person to access or use your account. You should contact support through the available website channels as soon as possible if you believe your account details have been lost, disclosed or used without permission. You may be responsible for activity carried out through your account where you have failed to keep your details secure.

We may carry out identity, age, address, payment and source-of-funds checks. You agree to provide information or documents reasonably required for these checks. Until verification is completed, access to some services or account functions may be limited. Information must be genuine, readable and consistent with your account details. Deliberately providing misleading information may result in account restrictions, cancellation of transactions or closure of the account.

Only one account may be held by each player unless we expressly approve otherwise. We may review accounts that appear to be linked or operated by the same person. If duplicate accounts are identified, we may take action in accordance with these terms and applicable law.

You may only use payment methods that belong to you or that you are authorised to use. Deposits must be made for the purpose of using the services and must not be used to conceal the source of funds, transfer money to another person or carry out any unlawful activity. Payment methods may be subject to availability, verification and the rules of the relevant payment provider.

You are responsible for checking transaction details before confirming a deposit or other payment instruction. We are not responsible for delays, refusals or charges imposed by banks, card issuers, payment providers or telecommunications services. Any applicable fees, currency conversion costs or other charges should be considered before you transact.

Withdrawals may be subject to account verification, payment checks, anti-money-laundering controls and any rules displayed during the withdrawal process. We may return funds through an approved method connected with the original deposit where appropriate. A withdrawal request may be reviewed before it is processed, and we may ask for further information to confirm that the request is authorised and lawful.

You must not deposit or play with money that you cannot afford to lose. You remain responsible for your financial decisions and for monitoring your own activity. Winnings may be subject to taxation or reporting obligations depending on your circumstances. You should obtain independent advice if you are unsure about any obligation that applies to you.

Games are governed by the rules shown on the website, including information about how outcomes are determined and how bets are settled. Technical errors, interrupted connections, system faults or incorrectly displayed information may affect a game or transaction. Where an error occurs, we may correct the affected result or transaction in a fair and reasonable manner, subject to applicable law.

Promotions, bonuses and promotional competitions may have separate terms. These terms may include eligibility requirements, time limits, wagering or play conditions, game restrictions, payment conditions and rules about one offer per person, household, device or payment method. You should read the relevant promotional terms before opting in or using an offer. If there is a conflict between these terms and specific promotion terms, the specific promotion terms will generally apply to that promotion.

We may withdraw, change or cancel a promotion where permitted, including where an offer has been published in error, has been abused or can no longer be provided as intended. We may withhold or remove promotional benefits where the relevant conditions have not been met or where activity appears designed to exploit an error or circumvent the rules.

Rocket Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should set a budget, take regular breaks and avoid chasing losses. Never gamble under pressure, while impaired or with money needed for everyday expenses.

• Use any available deposit, loss, time or session controls that suit your circumstances.
• Consider taking a break or requesting account restrictions if gambling is becoming difficult to manage.
• Do not borrow money, sell possessions or use essential funds to continue gambling.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• If you are concerned about your gambling, stop playing and use the responsible gambling information available on the website.

Requests for self-exclusion or account closure will be handled in line with the options and procedures available through the website. A self-exclusion request is intended to prevent further play for the selected period or until the relevant process permits reactivation. You must not try to open or use another account during a self-exclusion period.

You must use the website honestly, lawfully and in accordance with these terms. You must not interfere with the website, introduce malicious software, use automated systems without permission, manipulate a game, exploit a technical fault, collude with another player or engage in fraudulent, abusive or threatening behaviour.

We may suspend, restrict or close an account where we reasonably believe that you have breached these terms, provided inaccurate information, failed verification, used the services unlawfully, abused a promotion, endangered the security of the website or created a risk to you, other players or the business. We may also take action where required by law or a competent authority. Any decision will be handled in accordance with applicable legal obligations.

If an account is closed, we may cancel or void transactions affected by fraud, error or prohibited conduct. Where appropriate, any remaining legitimate balance will be dealt with after required checks and deductions permitted by law. Closing an account does not remove rights or obligations that arose before closure.

The website and its content are provided subject to availability. We take reasonable steps to maintain a secure and reliable service, but uninterrupted access cannot be guaranteed. To the extent permitted by law, Rocket Casino is not responsible for losses caused by events outside reasonable control, including outages, communications failures, device problems, third-party services or unauthorised access resulting from your failure to protect account details.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Where liability can legally be limited, it will be limited to the extent permitted by law.

Personal information is handled in accordance with the applicable Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, verification, payments, security, legal compliance, customer support and service improvement. You should review the Privacy Policy to understand how personal information is managed.

The website, software, design, text, graphics, logos and other materials are owned by or licensed to Rocket Casino and are protected by intellectual property laws. You may use the website only for personal, lawful purposes. You must not copy, reproduce, modify, distribute, sell or commercially exploit website content without permission.

If you have a question, concern or complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction details and a clear description of the issue. We may request additional information and will assess complaints fairly and in accordance with applicable requirements.

These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights and protections available to you under Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. If you have questions about these Terms & Conditions, review the available website support information before using the services.